Introduction
Panchatatva (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website panchatatva.mangaldeepgrp.com.
Information We Collect
We collect the following information about you:
Information you provide directly to us:
Account registration: Name, email address, password (hashed and secured)
Order placement: Billing address, shipping address, phone number (for delivery purposes)
Contact us: Name, email address, phone number (optional), message content (inquiry details)
Optional profile details: Preferences for specific herbs or product categories (to personalize your experience)
Information we collect automatically:
Device data: IP address, browser type, operating system (to improve website functionality)
Browsing activity: Pages visited, search terms used (for website analytics and personalization)
Using Your Information
We use your information for the following purposes:
Order fulfillment: Process your orders, deliver products, and manage returns.
Customer service: Respond to your inquiries, address any issues related to your orders.
Account management: Maintain your account information and preferences.
Website personalization: Recommend products based on your browsing history and preferences (with your consent).
Marketing and communication: Send you promotional emails about new products, special offers, or herbal health information (with your consent and an unsubscribe option in each email).
Website analytics: Improve the Website’s functionality, user experience, and content based on user behavior.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us with:
Order fulfillment and delivery (shipping companies)
Secure payment processing
Website hosting and maintenance
Email marketing automation (if used)
These providers are obligated to protect your information through contractual agreements. We will never share your information with third-party advertisers or marketing companies without your explicit consent.
Data Retention
We retain your information for as long as your account is active or as needed to fulfill the purposes described above. We may also retain anonymized data for website analytics purposes. We will comply with all applicable laws and regulations regarding data retention and deletion.
Your Choices
You have control over your information:
Account access: Update your profile information and preferences at any time.
Marketing communications: Opt out of receiving promotional emails by clicking the unsubscribe link in the email footer.
Data access and deletion: Contact us to request access to your information or request its deletion (subject to legal and regulatory requirements).
Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage practices and encryption of sensitive information like passwords. However, no internet transmission is completely secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website and encourage you to review the updated policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at 9821402364
Additional Considerations for Herbal Products
Health Information: If you collect any health information from users (e.g., allergies, medical conditions), ensure you have their explicit consent and comply with HIPAA regulations (if applicable).
Data Anonymization: Consider anonymizing user data for website analytics whenever possible to protect user privacy.